Braun Satin Pro and Braun Satin Hair Colour hairdryers voluntary product recall
As a precautionary measure, Braun is voluntarily recalling Braun Satin Pro and Braun Satin Hair Colour hairdryers produced between April 2007 and November 2008. No other hairdryers or appliances are affected, so consumers can continue to use them with confidence.
This recall is being initiated because a small number of these hairdryers have failed to meet Braun’s quality standards and present a safety risk if not used according to the usage instructions. In particular, there is a small risk that the affected hairdryer may short-circuit, over-heat and start burning if left plugged in, in a very humid environment, even when switched off.
Therefore, after confirming that they have an affected hairdryer, consumers are asked to immediately unplug the hairdryer and to not use it any further.
The Braun hairdryers being recalled have the Product Type number “3549” and production codes from “701” to “852”. The Product Type number is printed on the hairdryer handle, and the Production Code is printed on the inlet grid which can be found after removing the protection filter at the rear of the appliance.
To identify the production code, consumers should follow the three steps outlined below:
![]()
1. Identify the Product Type “3549” within the type panel printed on the handle.
Zoom image![]()
2. Switch off and unplug the hairdryer and remove the protection filter at the rear of the hairdryer.
Zoom image 1
Zoom image 2![]()
3. Identify the Production Code between “701” and “852” printed on the inlet grid (some DRY cleaning might be needed).
Zoom imageWhat should I do if I have identified that my individual Production Code is between “701” and “852”?
Consumers who have identified that their individual Production Code is between “701” and “852” should
call the local service hotline phone number where they will receive further information on how to replace it.
Download local service hotline phone number list here
This precautionary and voluntary recall underlines Braun’s commitment to the highest quality product standards. Braun apologises for any inconvenience caused by this recall.